Privacy Policy

2. Information We Collect

We may collect the following categories of information:

• Contact details such as your name, email address, organization, and role when you submit a request or contact us.
• Study information such as study title, type, participant criteria, timelines, and research requirements submitted by researchers.
• Participant profile information such as demographic data, survey responses, verification status, and activity history used for study matching.
• Usage information such as pages visited, device type, browser, IP address, and interaction logs on our website and app.
• Communication records such as messages, support requests, and email correspondence with our team.

3. How We Use Your Information

We use personal information to:

• Review researcher requests and guide the next steps for study publication or registration.
• Match participants with relevant research studies based on defined criteria.
• Operate, maintain, and improve the Mofeed website, platform, and mobile application.
• Protect participant privacy and share only study-relevant data with researchers when appropriate.
• Communicate with you about your account, studies, support requests, and platform updates.
• Comply with legal obligations and enforce our Terms of Use.

4. How We Share Your Information

We do not sell your personal information. We may share information only when necessary:

• With researchers, in aggregated or study-relevant form, when a participant joins a study and consent allows sharing.
• With service providers who help us operate the platform, such as hosting, email, analytics, or payment providers, under confidentiality obligations.
• When required by law, regulation, legal process, or to protect the rights, safety, and security of Mofeed, our users, or others.
• With your consent or at your direction.

5. Data Retention

We retain personal information only for as long as needed to provide our services, meet legal requirements, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data and the purpose for which it was collected.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information, and to request a copy of your data. To exercise these rights, contact us using the details at the end of this policy.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember preferences, understand usage, and improve performance. You can control cookies through your browser settings, although some features may not function properly if cookies are disabled.

8. Security

We use administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Mofeed is not intended for children under the age required by applicable law to provide consent without parental approval. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.

10. How to Access Your Account

If you have a Mofeed participant account, you can access and update certain information directly in the mobile application. Researchers and website visitors can contact us to request access to information we hold about them.

11. International Data Transfers

Your information may be processed in countries other than your own. When we transfer personal information internationally, we take steps designed to ensure an appropriate level of protection consistent with applicable law.

12. Third-Party Links

Our website or application may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on this page and update the last revised date. Your continued use of Mofeed after changes become effective means you accept the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, contact us at info@mofeedresearch.com.